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Shipping & Returns

Returns

Because of the nature of our products, ALL SALES ARE FINAL. Your satisfaction is our top priority! If you are unhappy with your order for any reason, please contact us at support@scalbums.com If your order was damaged or defective, please contact us immediately with your order number, pictures of the damage, and details to support@scalbums.com and we will help you determine the next steps.

 

Shipping & Handling

Our albums are packaged with extreme care to ensure no damage occurs during the shipping process. The albums are boxed in a custom drawer style box and ready to be placed in your client’s hands once they arrive. Shipping directly to your client is possible, however, we recommend shipping to your studio to ensure the album was not damaged in shipping and that you are placing a pristine product in your client’s hands.

 

Shipping Options

 

UPS Domestic

Ground, 2nd-day air, Next-day air

 

UPS International

UPS Standard, UPS Saver, World-wide Expedited

 

USPS International

USPS International Priority($100) Additional customs charges may apply. Check with your local postal service for rates.

Read our FAQ for production times.